Canvas Support

Spring 2020 Courses

Spring 2020 courses are loaded into Canvas. Instructors may now access their courses to start building content. Enrolled students will be able to access the courses once they are published by the instructor if it is less than 60 days prior to the start of the term. If assistance is needed, please contact Arts & Sciences Canvas Support.

Virtual Classroom Tools within Canvas

For much of the academic year scheduled classes meet as expected, without incident. However, there may be instances when the “norm” is disrupted due to factors outside of our control like severe storms, health risks, or other emergencies. To ensure instruction can move forward, WashU has several tools available within Canvas at your disposal. Leveraging these tools, such as those listed below, will help you continue teaching throughout the disruption.


Zoom video conferencing service available

Zoom video conferencing service available

Where can I get help?

24/7 Canvas Support

Canvas offers technical support 24 hours per day, 7 days per week to all faculty, staff, and students. Click the Help button from the Global Navigation Menu to access 24/7 Canvas Support via chat or phone. Help is customized for faculty, staff, and students. You can also review Canvas Guides or report a problem.

Canvas Community

The Canvas Community offers how-to articles, videos, tips from other users, and more. Search for help on topics using the magnifying glass icon at the top of the Community home page.

Resources & Training at MyCanvas

Visit MyCanvas to learn about the different ways Faculty and Staff can get support for Canvas and learn about training opportunities.  


A&S Canvas Support Personnel




Additional Resources